FAQ
In an emergency, dial 911 at all times. For urgent medical inquiries, an internal medicine doctor is available after hours. You may frequently schedule a same-day appointment by calling our office.
If you are a regular patient, we advise you to schedule your follow-up appointment before you leave our facility. By doing this, you may be confident that you’ll get a suitable time and date. To arrange a date instead, go to the patient portal or give us a call during business hours.
During your consultation, we strongly advise that you discuss your pharmaceutical needs. You can request a refill by contacting your pharmacy, who will then send the request to our office via ePrescribe, the online patient portal, or by calling our office during regular business hours. You must get your doctor’s permission before taking any medications, so plan beforehand. Please give a refill two business days to be fulfilled.
Every patient who has a test that we arrange receives results communication as standard procedure. Within two weeks of the latest test, your provider will typically send you a letter to let you know the results after receiving them. If the time period has gone beyond two weeks, kindly get in touch with our office.
We formally take part in the majority of significant insurance providers. When we file insurance claims, monies are typically made immediately to our office. Co-payments, deductibles, and services that are not covered fall under your responsibility.
We have the utmost respect for the bond that exists between you and your provider. Practically speaking, we will help to speed claims via the majority of insurance providers. However, as a patient, you continue to be liable for paying for the services received. Unless otherwise agreed, payment is expected at the time of service.